Jonathan centers his speaking and executive coaching work with organizations and senior executives around this premise to measurably improve their leadership effectiveness and business performance especially in the areas of Service Quality, Sales Performance, Leadership Communication and Team Development.
“Increased self-awareness accelerates professional relations and business success.”
Jonathan has more than 25 years of professional & international business experience in executive positions in the service industry and has worked with executives and their leadership teams throughout Asia Pacific, Middle East, Europe and the United States. He is also recognized as one of the Global Guru Top 30 Hospitality leader and expert.
A Certified Speaking Professional (CSP) and one of Asia leading Service Mastery & EQ Leadership Coach, Jonathan has successfully delivered his high energy, fun and highly engaging keynotes or workshops to international participants. Jonathan is also a ICF Prof Certified Coach (PCC) and a Certified Coach with Marshall Goldsmith Stakeholder Centered Coaching.
Jonathan Low lecture topics:
- How to create a successful sales and service culture
- Transformational leadership for success
- Success in sales through customer centricity
- Focus on service & customer needs: Listen – Ask – Deliver
- Winning clients` loyalty – 7 proven practices to convert clients to amazing fans
- True Customer Care with EQ – How does emotional intelligence work in customer care and employee relations?
- The power of the „R“ factor – Relationship Matters! It’s the relationship that matters! The key to growing your human capital and talent potential by deepening employee communication and engagement.
Described by clients as inspiring, empowering, energetic and thought provoking yet caring, Jonathan continues to let leaders explore deeper levels of self-awareness and help them experience how this leads to greater personal and business success.
Key clients that Jonathan has worked with include AIA, Alinma Bank, Ayodya Resort Bali, Berjaya Hotels & Resorts, Cardinal Health, Centara Hotels and Resorts Thailand, Citibank, GSC Signature, Hotel Maya Kuala Lumpur, HSMAI Asia Pacific, IOI Properties, I&P Group, KL Convention Centre, Maybank, Mega Group Saudi, Melia Hotels & Resorts, MSIG Malaysia, Nestle, PATA, SEGI University Group, Siam Kempinski Bangkok, Singtel,, Supreme Council of Health Qatar, and Volkswagen.
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